Doggy Daycare Terms & Conditions

  1. Capacity:

    The maximum capacity of this home-based doggy daycare is six dogs at any given time.

  2. Booking and Reservation:

    • All bookings are subject to availability.

    • Advance booking is recommended to secure a spot for your dog.

    • A non-refundable deposit may be required to confirm the booking.

  3. Drop-off and Pick-up:

    • Dogs must be dropped off and picked up within the agreed-upon times.

    • Late pick-ups may incur additional charges.

  4. Health and Vaccinations:

    • All dogs must be up-to-date with vaccinations, including rabies, distemper, and Bordetella.

    • Dogs showing signs of illness will not be accepted for daycare.

  5. Behaviour:

    • Dogs must be well-behaved and non-aggressive towards humans and other dogs.

    • The daycare reserves the right to refuse entry to any dog displaying aggressive behavior.

  6. Supervision:

    • Dogs will be under constant supervision during daycare hours.

    • In the event that the maximum capacity of five dogs is reached, one dog may be left alone for a maximum of one hour, provided it is safe and permissible.

  7. Walks and Exercise:

    • Dogs will be walked individually or in pairs to ensure their safety and well-being.

    • Dogs will be walked separately in couples to prevent any conflicts or incidents during walks.

  8. Emergency Situations:

    • In the event of an emergency, the daycare operator will contact the owner immediately.

    • If veterinary care is necessary, the owner will be responsible for any associated costs.

  9. Personal Belongings:

    • Owners are responsible for providing food, treats, toys, and any other necessary items for their dog's comfort during daycare hours.

    • The daycare will not be liable for any lost or damaged personal belongings.

  10. Payment:

    • Payment for daycare services is due upon drop-off or as otherwise agreed upon.

    • Accepted forms of payment include cash, credit/debit cards, or electronic transfer.

  11. Cancellation Policy:

    • Cancellations must be made at least 24 hours in advance.

    • Late cancellations may result in a cancellation fee.

  12. Liability:

    • While all reasonable care will be taken, the daycare operator will not be held liable for any injuries, illnesses, or accidents that may occur during your dog's stay.

  13. Agreement:

    • By using the services of this home-based doggy daycare, the owner agrees to abide by these terms and conditions.

  14. Changes to Terms and Conditions:

    • The daycare operator reserves the right to amend these terms and conditions at any time, with or without prior notice.

  15. Contact Information:

    • For any inquiries or concerns, please contact Shona dogsonthegouk@gmail.com or 07534 359334